The state office that represents residents in
disputes against health care providers has a new
leader.
Thomas M. Devlin has been named chief deputy
attorney general in the health care section
of the state attorney general's office. His
annual salary is $90,289.
The health care section, with a staff of 10,
investigates and resolves consumer complaints
about health care providers, including hospitals,
and health insurers.
It has handled 10,019 complaints since it was
established in February 2000 and saved consumers
$9.7 million, spokeswoman Barbara Petito said.
The most common complaints involve people who
believe they are being denied benefits that
should be covered by their health insurance,
Petito said.
Those people commonly believe they are being
forced out of drug or alcohol treatment programs
too early. The next most common type of complaint
involves billing disputes between patients and
hospitals or doctors, Petito said.
Devlin replaces Linda Williams, who recently
became director of the attorney general's office
of consumer protection.
Devlin has been the senior deputy attorney
general in the charitable trusts and organizations
section since 1999. Until a replacement is named,
he'll handle that job and his new one, Petito
said.
"The health care section performs some
of the most important work within the office
of attorney general due to the rapid responses
required to assist consumers with life-threatening
illnesses or circumstances," state Attorney
General Tom Corbett said in a news release.